Capillary Technologies India Ltd is a leading Indian software-as-a-service (SaaS) company that specializes in customer loyalty and engagement solutions. Founded in 2008 and headquartered in Bengaluru, Capillary offers a comprehensive suite of products that help brands understand and engage their customers more effectively through data-driven insights. Key Offerings: Loyalty Management Solutions: Capillary provides scalable, customizable loyalty programs for enterprises across industries like retail, FMCG, and hospitality. Customer Engagement & Marketing Automation: The platform enables personalized marketing through SMS, email, push notifications, and more. AI & Analytics: Their tools leverage AI and machine learning to deliver real-time customer insights and predictive analytics. Omnichannel CRM: Helps brands maintain consistent engagement with customers across online and offline channels. Clients & Global Reach: Capillary serves over 250 brands across more than 30 countries, including major names like Tata, Domino’s, Jockey, PUMA, and Shell. The company primarily operates on a subscription-based SaaS model, generating revenue from software licenses, professional services, and support.